Persona Health Offers
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Got an injured worker? Get them healed and back to work FAST and reduce your LTIs...
If you have an employee that has suffered a work-related injury or illness, you may be wondering how to get them back to their normal life and work as soon as possible. You may also be concerned about the impact of their injury on their health, wellbeing, income, and career. That’s why you need a professional and comprehensive injury management service that can help your employees achieve a timely, safe and durable return to work.
Injury management is a process that involves activities and procedures for assisting injured workers with their recovery and rehabilitation. It includes treatment, counselling, retraining, claims management and employment practices. The goal of injury management is to optimise the outcomes for both the worker and the employer by reducing lost time to injury (LTI), the risk of injury recurrence, enhancing productivity and efficiency, improving employee satisfaction and retention, and ensuring compliance with legal and regulatory obligations.
Injury management is not a one-size-fits-all approach. It requires a coordinated and integrated effort from various stakeholders, such as the worker, the employer, the insurer, the treating doctor, the rehabilitation provider, and the regulator. Each stakeholder has a role and responsibility in the injury management process, which should be tailored to the specific needs and circumstances of each case.
One of the key elements of effective injury management is early intervention. This means taking prompt and proactive steps to address the injury as soon as it occurs or is reported. Early intervention can prevent further complications, minimise disability and impairment, facilitate recovery and healing, and promote return to work. Early intervention can also reduce the costs and duration of workers compensation claims.
Another key element of effective injury management is workplace rehabilitation. This means providing suitable support and assistance to help injured workers return to their pre-injury or alternative duties as soon as medically possible. Workplace rehabilitation can involve modifying the work environment, equipment, tasks or hours to accommodate the worker’s capacity and limitations. It can also involve providing vocational training or education to help the worker acquire new skills or qualifications for a different role.
Workplace rehabilitation should be based on an individualised return to work plan that outlines the goals, strategies, timeframes and responsibilities for achieving a successful outcome. The return to work plan should be developed in consultation with the worker, the employer, the insurer, the treating doctor and the rehabilitation provider. It should be reviewed and updated regularly to reflect the worker’s progress and any changes in their condition or circumstances.
If you are looking for a high-quality injury management service in Parramatta, you should consider visiting Persona Health. We are a team of experienced and qualified professionals who specialise in providing comprehensive and personalised injury management solutions for workers from various industries and backgrounds.
We offer:
• A holistic approach that addresses not only your physical health but also your mental health, emotional wellbeing, social support and personal goals.
• A multidisciplinary team that includes doctors, nurses, physiotherapists, psychologists, counsellors, occupational therapists, exercise physiologists and vocational consultants.
• A range of services that include medical assessment and treatment, pain management, psychological counselling, functional capacity evaluation, ergonomic assessment, workplace modification, vocational guidance and retraining.
• A convenient location that is easily accessible by public transport or car.
• A friendly and supportive environment that respects your privacy and dignity.
Whether you have a work-related injury or illness that affects your musculoskeletal system, nervous system, respiratory system, cardiovascular system or mental health, we can help you recover faster and better. We can also help you navigate the complex workers compensation system and liaise with your employer, insurer and regulator on your behalf.
Contact us today to book an appointment or find out more about our injury management services. We look forward to helping you achieve your optimal health and work outcomes.
Early treatment is crucial in reducing Lost Time to Injury (LTI) for several reasons. Firstly, prompt medical intervention can prevent minor injuries from escalating into more severe conditions, potentially minimising the overall impact on an individual's health. Quick access to medical care allows for timely diagnosis and the implementation of appropriate treatment plans, preventing complications that may arise from delayed intervention.
Moreover, early treatment facilitates a faster and more efficient recovery process. By addressing injuries promptly, individuals can often return to work sooner, minimising the duration of lost productive time. This not only benefits the injured employee but also contributes to the overall productivity and efficiency of the workplace.
Additionally, early treatment plays a significant role in preventing chronic conditions or long-term disabilities that may result from untreated or inadequately managed injuries. Timely intervention can reduce the severity and duration of an injury, minimising the likelihood of extended absences from work.
In summary, early treatment is critical in reducing Lost Time to Injury by preventing the escalation of injuries, expediting the recovery process, and minimising the potential long-term impact on both individuals and the productivity of the workplace.
The extent of detail in the Injury Management service is contingent upon the specific nature of the injury.
Our goal is to deliver the most effective response in managing workplace injuries, aiming for injured workers to either continue working or return to their duties at the earliest suitable opportunity.
Persona Health's Injury Management service includes:
• Treatment
• Physiotherapy
• Rehabilitation
• Retraining
• Claims management
• Telehealth consultations
• Billing under AMA/WorkCover/SIRA scheduled rates
We maintain a close collaboration with your injured employees, striving for their swift recovery and a seamless return to work. Employing established techniques, we expedite the resolution of various common injuries, providing immediate benefits to the employee while mitigating the long-term impact of the injury. Our approach prioritises both short-term relief and the sustained well-being of the individual, ensuring a comprehensive and effective recovery process.
Following a doctor's assessment, your employee can commence physiotherapy promptly. We offer a seamless, all-encompassing solution for injury management.
Our services encompass swift and efficient treatment for Musculoskeletal injuries, allowing us to closely monitor their impact on your employee's ability to resume work and perform their job's essential tasks safely.
We'll collaborate with your rehabilitation case manager, workplace manager, and insurance provider, ensuring comprehensive case management. In most cases, you won't receive a direct bill from us as we handle interactions with insurers directly, sparing you from unnecessary hassle. Our aim is to streamline the process of doing business with us, making it effortless for you while ensuring the optimal care of your employees.
Access treatment guidance from anywhere in Australia through our telehealth (video link) service. Experience swift, convenient consultations with reduced waiting times. The same service extends to providing WorkCover Certificates of Capacity and crafting Return-to-Work (RTW) plans efficiently.
Visit one of our Sydney-based clinics in Parramatta or Rosebery to receive treatment. Our Injury Management doctors are ready to create a Return-to-Work (RTW) plan and issue WorkCover Certificates of Capacity on the spot.
Return-to-work (RTW) case conferences can support an injured worker’s recovery and return to work.
We bring together, in a collaborative setting, the injured worker, ourselves (the healthcare provider), the agent, occupational rehabilitation consultant and where appropriate, the employer, to set goals and agree on a tailored and supportive plan forward for the injured worker.
• Quickly set goals and agree on a supportive treatment plan
• All parties are informed and on the same page
• Proven to support an injured worker's rapid recovery.
Telehealth consultations for outpatients offer swift access to health advice, proving effective in minimising visits and travel time while significantly enhancing clinical outcomes
• Easy, fast, and cost-effective access to healthcare
• Perfect for when patient mobility is limited
• Fast Return-to-Work (RTW) and low LTIs
• Both patient and doctor can be anywhere.
WorkCover injury claims stand as a vital recourse for employees encountering workplace injuries, designed to provide financial support and compensation. The procedure is initiated by swiftly reporting the injury to the employer, who holds the responsibility of promptly forwarding the details to the WorkCover insurance provider within a stringent 48-hour window. Once the employee receives the claim form, it becomes a comprehensive documentation of the injury, encapsulating crucial details such as the circumstances surrounding it, medical history, and the financial ramifications experienced by the individual.
Upon the completion and submission of the claim form, the subsequent phase involves a thorough examination by the WorkCover insurance provider. The assessment considers various factors, including the severity of the injury, the extent of lost wages, and any additional financial losses incurred. The determined compensation amount is pivotal in addressing the immediate and ongoing impacts of the injury on the individual's life.
Following the approval of the claim, a crucial dialogue is initiated by the insurance provider with the employee. This phase involves discussions on the specifics of the claim, further arrangements for the disbursement of compensation, and the potential entitlement to additional benefits such as medical expenses or rehabilitation services.
Navigating the complexities of WorkCover claims demands attention to detail and an understanding of the multifaceted aspects involved.
Persona Health recognises this and seeks to streamline the process through our dedicated Injury Management service. By entrusting us with the intricacies of WorkCover claims, individuals can navigate the system with confidence, ensuring they receive the compensation and support rightfully due to them.
If you're in need of assistance or wish to gain a deeper understanding of our services, feel free to reach out to us today.
Our injury management services are second to none, and having both doctors and physios on site means your injured worker can see a doctor and step across the corridor to a physio to begin treatment immediately.
We take care of all the paperwork with the relevant third parties - and it's usually all paid for by your insurance.
If your employee cannot physically attend our clinic, we offer advanced Telehealth consultations to treat anyone, anywhere.
We're a one-stop shop - just send your injured staff to us and we take care of everything.
At Persona Health, we believe that a healthy workforce is a productive workforce, and we are passionate about reducing your LTIs and getting your employees healed faster and back to work sooner.
U 17, 423 Church Street
Parramatta NSW 2150
21 Harcourt Parade
Rosebery NSW 2018
Suite 2107 31 Lasso Road (The HUB),
Gregory Hills NSW 2557
02 8000 1980
info@personahealth.com.au
Monday-Friday 8am-5pm