Persona Health - Priority Care from
SIRA-Accredited Doctors
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Got an injured worker? Get them healed and back to work FAST and reduce your LTIs...
At Persona Health, we specialise in workplace injury management with a twist of innovation. InjuryQR, our cutting-edge injury management service, harnesses QR technology to revolutionise how injuries are reported and managed in the workplace. This service is not just about compliance but ensuring that employees receive the best care instantly, facilitated by our SIRA accredited doctors who are experts in occupational health.
An employee or a witness can instantly report an injury by scanning a QR code available on-site. This opens a detailed form on their mobile device, where they can describe the injury and upload images if necessary.
The app helps gauge the injury's severity—from minor, treatable with first aid, to severe, requiring emergency intervention. For head injuries, automatic directions to the nearest Emergency Room/hospital care are provided.
For severe cases, the app immediately provides directions to the nearest emergency room and allows for emergency (000) calls within the app.
Connect with SIRA accredited doctors for a telehealth consultation on the same day of the incident, ensuring rapid and professional medical advice.
We focus on reducing workplace absence by advocating for rapid return-to-work programs, often suggesting modified duties to reduce long-term absences and compensation claims.
InjuryQR is integrated into our standard services covered under AMA rates, which are usually insured, thus incurring no extra costs to the employer.
Fast and Easy! We only charge AMA rates and usually it's covered by your WorkCover insurance!
InjuryQR is backed by our team of experienced and qualified professionals who specialise in providing comprehensive and personalised injury management solutions for workers from various industries and backgrounds.
The benefits of using InjuryQR:-
• Zero Cost to Use: The service is available at no additional cost, with fees typically covered by insurance.
• No Delays: Avoid long waits for GP appointments with our immediate telehealth responses.
• Proactive Work Return Approach: We ensure minimal downtime with our focus on quick recovery and adjusted duties.
• Simplicity and Speed: Designed for ease of use, InjuryQR ensures that both reporting and managing injuries are straightforward and efficient.
Embrace InjuryQR by Persona Health to foster a proactive safety culture, empowering your team with the tools they need for a safer workplace and the assurance of immediate medical attention when needed.
Early intervention is key to reducing Lost Time to Injury (LTI) because it prevents minor injuries from worsening, ensuring quicker and more efficient recovery. Timely medical care not only speeds up diagnosis and treatment but also reduces the risk of long-term disabilities and chronic conditions, enhancing workplace productivity and reducing the duration of work absences.
The extent of detail in the Injury Management service is contingent upon the specific nature of the injury.
Our goal is to deliver the most effective response in managing workplace injuries, aiming for injured workers to either continue working or return to their duties at the earliest suitable opportunity.
Persona Health's Injury Management service includes:
• Treatment
• Physiotherapy
• Rehabilitation
• Retraining
• Claims management
• Telehealth consultations
• Billing under AMA/WorkCover/SIRA scheduled rates
We work closely with your injured employees to ensure their quick recovery and smooth reintegration into work. By using proven methods, we quickly manage common injuries, delivering immediate benefits to the employee and reducing the injury's long-term effects. Our strategy focuses on both immediate relief and ongoing health, guaranteeing a thorough and effective recovery.
Following a doctor's evaluation, we promptly initiate physiotherapy, offering a comprehensive injury management service. Our approach focuses on rapid treatment of musculoskeletal injuries, enabling careful monitoring of the injury’s impact on your employee's work capability and safe performance of essential job functions.
We collaborate closely with your rehabilitation case manager, workplace manager, and insurance provider for comprehensive case management. Typically, you won’t receive a direct bill as we manage insurer communications directly, simplifying the process for you and ensuring your employees receive the best care without added complications. Our goal is to make your experience as seamless as possible while focusing on the health and recovery of your workforce.
Fast and Easy! Let us take care of the paperwork and everything else.
Access our telehealth services from anywhere in Australia for prompt, convenient consultations with reduced wait times. We also provide WorkCover Certificates of Capacity and design efficient Return-to-Work (RTW) plans, ensuring seamless support and continuity of care for your workforce.
Visit our clinics in Parramatta or Rosebery for comprehensive treatment. Our Injury Management doctors can immediately formulate a Return-to-Work (RTW) plan and issue WorkCover Certificates of Capacity, ensuring a swift and efficient process for your recovery needs.
Return-to-work (RTW) case conferences are essential for facilitating an injured worker's recovery and successful reintegration into the workplace.
These meetings gather the injured worker, healthcare provider, insurance agent, occupational rehabilitation consultant, and, where appropriate, the employer in a cooperative setting. The goal is to establish clear recovery objectives and develop a customised support plan that aids the injured worker's gradual return to work duties.
• Quickly set goals and agree on a supportive treatment plan
• All parties are informed and on the same page
• Proven to support an injured worker's rapid recovery.
Telehealth consultations for injured employees offer a rapid and accessible route to essential health advice, effectively minimizing the need for in-person visits and reducing associated travel times. This method is particularly advantageous in managing workplace injuries, as it allows for immediate medical evaluation, which can be crucial in preventing the escalation of injuries.
• Easy, fast, and cost-effective access to healthcare
• Perfect for when patient mobility is limited
• Fast Return-to-Work (RTW) and low LTIs
• Both patient and doctor can be anywhere.
WorkCover injury claims provide essential financial support and compensation for employees suffering workplace injuries. The process begins with the employee reporting the injury to their employer, who must then notify their WorkCover insurer within 48 hours. The employee fills out a claim form that details the injury, its context, their medical history, and its financial impact.
After the form is submitted, the WorkCover insurer conducts a detailed review, considering the injury's severity, lost wages, and any other financial losses. The compensation determined is crucial for mitigating the injury’s short and long-term effects on the employee's life.
Once the claim is approved, the insurer engages in discussions with the employee about the specifics of the claim, the compensation payout, and any additional entitlements, such as coverage for medical treatments or rehabilitation services.
Navigating the complexities of WorkCover claims demands attention to detail and an understanding of the multifaceted aspects involved.
Persona Health recognises this and seeks to streamline the process through our dedicated Injury Management service. By entrusting us with the intricacies of WorkCover claims, individuals can navigate the system with confidence, ensuring they receive the compensation and support rightfully due to them.
If you're in need of assistance or wish to gain a deeper understanding of our services, feel free to reach out to us today.
Fast and Easy! It's truly a hassle-free service.
Our injury management services excel by integrating both medical and physiotherapy expertise onsite, allowing immediate comprehensive care. Once assessed by a doctor, your employee can simply cross the hall for physiotherapy, starting treatment without delay.
We handle all necessary paperwork and interactions with third parties, with most costs typically covered by insurance.
For employees unable to visit our clinic, we offer advanced Telehealth services, making it possible to deliver care nationally.
At our clinic, we manage everything from start to finish, providing a seamless treatment experience for your injured employees.
At Persona Health, we believe that a healthy workforce is a productive workforce, and we are passionate about reducing your LTIs and giving your employees priority care and back to work sooner.
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17/423 Church Street
Parramatta NSW 2150
21 Harcourt Parade
Rosebery NSW 2018
Suite 2107 31 Lasso Road (The HUB),
Gregory Hills NSW 2557
02 8000 1980
info@personahealth.com.au
Monday-Friday 8am-5pm